<aside> Having issues? We're here to help!

You can locate specific troubleshooting tips for our different offerings below. Can't find what you're looking for? Send our team a note at [email protected] and we’ll get back to you as soon as we can!

Want to check our current uptime and service status, check our status page

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<aside> About Actionfigure

• I work/live/manage a building that doesn't have an Actionfigure Screen. How do I change that?
• What size TV should I get for my Actionfigure Screen?
• Where should I install my Actionfigure Screen?
• Is Actionfigure compatible with my digital signage? </aside>

<aside> Using my Actionfigure Screen

• How do I read an Actionfigure Screen?
• Why are there no current departures on my screen?
• Can I change the font or color of my screen to match my branding?
• Is Actionfigure compatible with my digital signage?
• The walk times on my screen are incorrect. How do I fix this?
• The walk times on my screen are incorrect. How do I fix this?
• Can I add a logo to my screen?
• Can I add another stop to my Actionfigure?
• How do I add a private shuttle to my Actionfigure Screen?
• How do I update Messages on my screen
• How do I update Nearby Locations on my screen </aside>

<aside> Troubleshooting my Actionfigure Device (Actionfigure provided hardware)

• I’m having trouble with my Actionfigure Screen. What now?
• I received my TransitBox but don’t know how to set it up.
• Configuring WiFi on my Actionfigure Device
• My Screen just shows a sad dinosaur. What should I do?
• How do I switch my Screen between Ethernet and WiFi?
• How do I make sure a firewall isn't blocking my Actionfigure Screen?
• How to adjust the size on the content on my Screen?
• My Screen is displaying sideways! How do I rotate the content?
• I’m still having trouble! </aside>

<aside> Troubleshooting my Actionfigure Device (Amazon Fire TV)

• How do I get my Actionfigure Screen up and running on my Fire TV or Fire Stick?
• My Fire TV keeps going dark. How do I fix this?
• My activation code stopped working on my Fire TV. What should I do?
• How to adjust the size on the content on my Screen Basic?
• I’m still having trouble! </aside>

<aside> Actionfigure Mobile

• Does Actionfigure have a mobile app?
• Where do I find my Actionfigure Mobile Activation code?
• Promoting Actionfigure Mobile for to employees/residents
• I’m still having trouble! </aside>

<aside> Actionfigure Insight & Foresight

• Help! I’m having trouble running Actionfigure Insight or Foresight </aside>